Shipping policy
Production Time
Every Fable and Fawn order is custom printed in our Melbourne studio, ensuring each piece is carefully produced just for you.
Please allow 2–7 business days for production before your order is dispatched.
Business days exclude weekends and Victorian public holidays.
If your order contains multiple items, they'll generally be dispatched together once everything is ready.
Australian Shipping
Shipping costs are calculated at checkout based on your location and preferred shipping method.
We offer both Standard and Express Shipping through Australia Post.
Please note that Express Shipping speeds up delivery only and does not reduce our production timeframe.
International Shipping
Shipping costs are calculated at checkout based on your location.
We currently ship:
- Wall Decals: Worldwide
- Removable Wallpaper: United States
If your country isn't currently available at checkout, please contact us at admin@fableandfawn.com.au and we'll happily provide a shipping quote where possible.
Please note that international orders may be subject to customs duties, import taxes or other fees charged by your destination country. These charges are the responsibility of the customer.
Tracking Your Order
Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking number.
Please allow up to 48 hours for tracking information to become active within the Australia Post network.
If your parcel hasn't arrived within the expected delivery timeframe, please contact us with your order number and we'll be happy to assist.
Shipping Delays
While we always aim to dispatch orders within our advertised production timeframe, occasional shipping delays can occur once a parcel has been handed to Australia Post.
If you believe your parcel is significantly delayed, please contact us and we'll gladly assist by investigating the shipment with Australia Post where required.
P.O. Boxes
Australian Orders
We can deliver to Australian P.O. Boxes via Australia Post.
If your parcel is too large to fit inside your P.O. Box, Australia Post will leave a collection notice or redirect your parcel to your local Post Office for collection.
International Orders
Some international destinations do not accept deliveries to P.O. Boxes.
Where possible, we recommend providing a residential or business delivery address to avoid delays or returned parcels.
Fable and Fawn cannot accept responsibility for parcels that cannot be delivered due to an incorrect or unsuitable delivery address supplied at checkout.
Need a Hand?
If you have any questions about your order or delivery, we'd love to help.